We want to ensure that your stay with us is safe and secure, so we have the following measures in place in line with current COVID-19 guidelines .
What we are doing:
We are sanitising all surfaces/touch-points prior to your stay
When cleaning we are wearing protective equipment
Ensuring that your check in /out process adheres to social distancing through contact-free entry and exit
All linen (bed linen & towels) is laundered by an external professional service
Hand sanitiser is available in the caravan. Soap is also provided to allow good hygiene with regularly washing your hands.
Should a lock down be announced which cover your holiday dates, a full refund will be paid or the option to rebook.
What we ask from you:
To adhere to social distancing, we have strict timings in place to allow us to prepare for your stay. These include check in from 4pm and check out by 10am
Upon checking out we ask that all linen and towels are placed in the shower room.
If you display any symptoms of COVID-19 during your stay (full list can be found on the NHS website) you must inform us immediately and return to your primary residence. However, if you continue your stay beyond your booking whilst unwell you will be liable for any additional costs
If you experience COVID-19 prior to your stay, or if you have been in contact with anyone displaying such symptoms, you must not arrive on site and should contact us immediately to rearrange your booking.
Please respect local social distancing measures in place in our surrounding villages. They are in force to keep you, and local residents/businesses safe.